Quickstart
This guide takes you from a new StrideHQ account to your first paid payment run. If any of these terms are new, read StrideHQ building blocks first.
Before you start
You'll need:
- Your company number, and details of your directors and beneficial owners
- A photo ID for the identity check
- A few creators' details, or a spreadsheet of them
- Some creator invoices to pay, as PDF or Word files
1. Create your account
Go to app.stridehq.ai, choose Create account and verify your business email. Then tell us whether you're a talent agency, a brand or a platform.
2. Verify your business
Complete the verification steps: your company details, directors and beneficial owners, your business bank account, and an identity check.
You can explore StrideHQ while we review your account. Payments are switched on once the review is complete.
3. Invite your team
In Settings, under Team, choose Invite team member and pick a role for each person. Only Owners, Admins and Finance Leads can create and approve payment runs.
4. Add your creators
Under Onboarding, go to Creators and choose:
- Add creator to add one at a time, with their business, compliance and bank details
- Import from spreadsheet to bring in your existing list
5. Add invoices
In Payments, go to Invoices and choose Upload invoices. You can upload up to 50 PDF or Word files at a time, up to 20MB each.
StrideHQ reads each invoice and matches it to the creator. Check anything marked To review, then approve the invoices you're happy with.
6. Create your first payment run
In Payments, go to Payment runs. The Due for payment tab lists everything that's ready to pay. Choose Create payment run and confirm.
If the StrideHQ Agent has already prepared a run, it shows as ready for your approval.
7. Approve the run
Review the run and choose Approve. StrideHQ checks every creator again and refreshes the exchange rates. Approving doesn't move any money.
8. Fund the run
Send a bank transfer for the run total to the account shown on the run, using the run's Reference so StrideHQ can match it. The run moves to Funds received once the money arrives.
9. Send the payouts
Choose Process payouts, check the total, and enter the 6-digit code we email you. StrideHQ pays every creator in the run, in their own currency, and the run moves to Completed.
Next steps
- See every action in the Activity log under Reports, or download a completed run's audit trail.
- Read the guides for each part of the workflow.
- Connect an AI client with the StrideHQ MCP Server.